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Sales Assistant

Totokaelo is a luxury retail company. We bring together our unique approach and forward-thinking technology to create an unmatched client experience through the convenience of online shopping or through the personal relationship enabled by brick and mortar. Our mission is to introduce original and distinguished fashion, art and objects to the consumer by representing collections with limited global distribution and designers who possess a distinct sense of beauty.

As Totokaelo’s part-time SALES ASSISTANT, you’ll support our Sales & Styling Team. As a member of the team, you will be the connection between the client and our Stylists to ensure that each client’s experience is inclusive and exceptional. In addition, you’ll become an expert on our merchandise and stock room.

WHAT YOU’LL DO

  • Greet clients and create a welcoming atmosphere
  • Own store display organization and sales floor replenishment
  • Assist Stylists during client appointments, prepare and organize fitting rooms
  • Assist Stylists by cashiering and closing client purchases
  • Assist Stylists with client outreach and follow-up
  • Contribute to clients’ brick and mortar experience by providing a personalized and anticipatory level of service
  • Keep store maintenance as well as improvements up to standards
  • Manage phone greetings and assist clients over the phone when needed

WHAT WE’RE LOOKING FOR

  • 1+ year retail experience
  • You're exceptionally detail-oriented
  • You’re fast-paced, upbeat, thorough, and committed to follow through
  • You have a friendly and positive attitude
  • You’re solution oriented and delight in solving problems
  • You have strong written and verbal communication skills

WHAT WE OFFER

  • A talented and dedicated team
  • Competitive compensation and incentives
  • Medical, dental and vision and insurance
  • A discount to one of the best stores in the world
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